Job description

Job Title: Quality Manager
Location: West Sussex
Salary: £40,000 – £45,000 DOE
Reporting to: Technical Manager

Role Overview

We are seeking an experienced Quality Manager to lead and maintain a compliant, efficient, and continuously improving quality management system within a fast-paced manufacturing environment. The role is responsible for driving food safety, compliance, and operational excellence, while fostering a strong culture of quality and accountability across all departments.

The successful candidate will work cross-functionally to embed best practice, streamline processes, and support business growth through structured continuous improvement initiatives.

Key Responsibilities

Direct and coordinate all certification and external audit activity to maintain compliance
Develop and deliver structured internal audit programmes to verify regulatory and customer adherence
Oversee the daily operation of the technical function to ensure priorities and timelines are achieved
Maintain and enhance the site quality framework in line with recognised industry standards
Ensure effective investigation and closure of deviations and non-conformances
Strengthen team capability by embedding accountability for quality across departments
Lead food safety governance through management and review of HACCP systems
Work with department leaders to implement targeted efficiency and improvement initiatives
Represent the organisation during site visits and stakeholder engagements
Identify and lead cost reduction projects without compromising compliance
Streamline operational processes to remove waste and improve productivity
Chair performance review meetings and convert KPI data into actionable plans
Support senior leadership in delivering operational performance targets
Provide technical support to customer-facing teams when required
Oversee complaint investigations to ensure accurate and timely resolution
Maintain clear and professional communication with customers until closure
Contribute to quality approval processes for new product launches
Monitor and audit preventative maintenance programmes
Champion a proactive culture of food safety and health & safety across the site

Please email jack.thomson@drnewitt.com if you would like to register interest in this role, or call 0131 226 5060.