Senior QA, West Midlands

Job Description

One of the leading fresh produce businesses in the UK are looking to grow their already impressive teams with an additional Senior QA.

If you are driven to provide the highest quality of products, a strong leader and have a keen eye for quality control, this role is for you!

Job: Senior QA

Reporting To: QA Managers

Hours: 4 on 4 off (6am – 4:30pm or 11:30 – 10pm)

Pay rate: £12/hr

Scope:

Supporting the Cell to deliver:

– Optimised stock rotation, associated operational planning with quality feedback

– Support the QA Manager & Product Manager in driving the team’s effectiveness

– Clear communication across all shifts and departments

– Stock management and reassessment from intake through to dispatch

– Monitor and support Cell to deliver product yield and efficiency whilst ensuring customer specifications are met.

– Supports the QA managers & Product managers responsibilities during any periods of absence

– Ensuring QA/”Cell” processes and procedures are followed correctly on a day to day basis, implementing and delivering training to an agreed plan

– Implementation of the quality management system in the pack house.

– To ensure technical compliance is maintained for BRC and other standards

Responsibilities:

Support and actively drive Cell systems and procedures and ensure that they are effective and accurate.
Provide front line support and decisions on product quality ensuring accurate and timely feedback.
Liaise with the technical/commercial/operational/planning departments in relation to product usage ensuring timely and accurate feedback and leading the decision-making process.
Facilitate effective communication within your “Cell” and across all departments
Work closely with the Product Manager, supporting intake/on-line accuracy, re-inspecting stock agreeing and defining rotation & operational planning.
Remains an active member of the QA/”Cell” team, supporting all activities as required
Attend and participate in daily meetings in the absence of the QA Manager
Understand and drive the “Cell” KPI’s
Primary support in the absence of the QA Manager, providing front line decision making and ensuring QA processes and procedures are followed
Supports investigations e.g. Rejections, Process failures & Cell Performance when required ensuring appropriate actions are taken and completed to prevent reoccurrence
Participate in continuous improvement culture

Generic:

– Support and actively drive company values

– Ensure compliance with food safety law and customer GMP.

– Operate safe systems of work

– Follows all company processes and time lines

– Responsible for Health and Safety of self, team and their visitors

– Any other duties as reasonably requested by the Company or Representatives.

Behaviours:

Ability to manage a team – Med
Organisation of team work loads – High
Identification and delivery of training needs – High
Coaching skills and leadership, situation management coaching training – Med
Planning and organisation – High
Work under pressure to tight dead lines – High
Able to analyse understand and solve problems – High
Team working – High
Ability to build networks inside and outside organisation – Med
Act in a professional manner at all times – High
Judgement and decision making especially under pressure – High
Prioritisation skills – High
Open minded with a willingness to learn and inquire – High
Good influencing skills and the courage to challenge when appropriate – High
Focuses on identifying opportunities to benefit the supplier/customer -High
The ability to analyse, investigate and interpret data, issues and situations – High
Can judge issues objectively, avoiding personal bias – High
The ability to respond & adapt to changing circumstances and to manage, solve problems and provide solutions in a climate of ambiguity – High
Attention to detail and high level of accuracy – High

Skills and knowledge

– Strong Product Knowledge – High

– Ability to Collate and analyse information – High

– Product development skills – Low

– Computer skills Word, excel, data bases – High

– Able to deliver presentations in Power point and gain audience engagement – Med

– Audit Pack house auditing ability. Internal auditing – High

– Food hygiene basic – High

– Knowledge of BRC accreditation – High

– Knowledge of other accreditation programmes e.g. Tesco PHS, PIU, Morrisons, ISO – High

– Quality Management System development and organisation – Med