Sales Advisor/Sales Consultant

Salary: £40K
Sector:
Location:
Job type: Permanent

Job Description

Customer Service Manager

A leading Manufacturer in Gloucestershire are looking for a Sales Advisor to manage and fulfil orders with leading accounts.

Key Responsibilities:

Setting customer satisfaction targets and working with the team to meet targets consistently.
Measure and report on set targets.
Establishing and maintaining customer service policies and procedures.
Identifying areas for improvements and actioning these.
Investigate and handle customer complaints.
Management of credit process to ensure credits are actioned in a timely manner.
Develop relationships with key customer contacts.
Ensure all orders are processed on day of receipt and confirmed within 24 hours to customers.

What we're looking for:

Previous Sales Experience
Ability to build relationships with people through the phone.
Knowledge of Microsoft Office suite – Excel in particular (required) and Microsoft Dynamics (ideally).
Experience of working within the FMCG sector / Manufacturing (desirable).
Ability to stay calm under pressure.
Excellent telephone/communication skills.
Methodical and thorough approach to work.
A great team player and team motivator.

Competitive Salary (circa £35k – £40k)
+ Benefits (29 days hol, employee event every 6 months, on site accommodation if needed)

To find out more, please apply now!

Meet your consultant
Patrick Kenworthy
patrick.kenworthy@drnewitt.com

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