Retail Application Support Analyst, East Midlands

Salary: £30K
Sector: IT & Digital
Location: East Midlands
Job type: Permanent

Job Description

Digital - Web applications - Mobile - CRM - Retail Applications

Application Support Analyst required to assist in the delivery of a Digital project within a retail setting.
This is an excellent opportunity to join a well-known and reputable brand in the area and gain technical support knowledge within the digital arena.

Overview of role:

- This is a technical role within the IT function reporting to the Retail Application Support Manager
- This role is responsible for providing in-depth IT technical as well as administrative support of web and other digital services along with supporting a number of Retail Applications.
- The role will work with the Retail Application Team, and stakeholders across the business to support internally and externally provided mobile, CRM and web services and retail applications.

Responsibilities:

- Providing appropriate in-depth technical support for mobile, CRM and web applications.
- Supporting the retail and service desks to ensure complex digital issues are identified and resolved in a responsive and efficient manner.
- Investigation and resolution of Incidents, and Problems within the Applications supported by the Retail Application Team
- Work in conjunction with the key stakeholders inside and outside IT, to identify opportunities to improve best practice and effectiveness of web solutions, and future technologies.

Technical skills and experience

- In depth knowledge of the use of digital services in the retail sector.
- Strong understanding and demonstrable practical experience of web technologies.
- Great technical knowledge with a creative problem solving approach.
- Able to find pragmatic and effective technology solutions to business problems.
- Excellent relationship management skills with the ability to deal with a wide range of stakeholders effectively.
- Basic understanding of SQL and API technology and a keenness to learn more.

In return you will gain experience working in a team-oriented, collaborative environment.

This is an initial 6 month FTC due to the anticipated length of the project.

Apply Online

Think you’ve found the role for you? Enter your details below and upload you CV opposite to take the next step and register your interest.

Upload CV

Maximum file size - 3MB

Allowed extensions - .doc, .docx, .pdf

We use MailChimp as our marketing automation platform. By subscribing to our newsletter you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

You can change your mind at any time by clicking the unsubscribe link in the footer of any newsletter you receive from us, or by contacting us at register@drnewitt.com

×

Register with D R Newitt

Ready to get started? Enter your details below and upload you CV opposite to take the next step and let our partnership begin.

Upload CV

Maximum file size - 3MB

Allowed extensions - .doc, .docx, .pdf

We use MailChimp as our marketing automation platform. By subscribing to our newsletter you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

You can change your mind at any time by clicking the unsubscribe link in the footer of any newsletter you receive from us, or by contacting us at register@drnewitt.com