Operations Manager

Job Description

Are you a highly motivated and experienced professional seeking a challenging role in supply chain management and operations? We have an exciting opportunity for an Operations Manager to join my client’s dynamic team. As an Operations Manager, you will play a pivotal role in leading supply chain operations, logistic flows, and demand planning management for our UK operations. If you have a passion for operational excellence and driving business growth, we want to hear from you!

The Package:
Competitive salary of £50,000.
Generous holiday allowance of 25 days, with an additional 2 extra days for your birthday and Christmas Eve.
Company contributory pension scheme with employee contribution of 5%+ and company contribution of 7.5%.
Flexible working arrangements, with a minimum of 3 days per week in the office.

Key Responsibilities:
Lead the supply chain, logistic flows, and demand planning management, ensuring availability of stock for business growth.
Oversee the Order to Cash process, including order documentation and fulfilment, invoice and payment processing.
Own and optimize the total supply process, from demand planning and stock order to supply, storage, and timely delivery to customers.
Collaborate closely with the Spain HQ to oversee new product-related projects, ensuring effective coordination and implementation.
Resolve customer issues promptly and manage customer and consumer complaints.
Ensure compliance by owning the stock/order planner and managing the product archive.
Manage and develop a high-performing team, including one Operations Assistant.
Establish strong relationships with stakeholders, including logistics partners, freight forwarders, and various teams within the UK and Spain.

Required Skills and Experience:
Proven experience in demand planning, with strong analytical and numerical skills. Proficiency in Excel, including V Lookups and pivot tables, is essential.
Previous experience with an ERP system, preferably Microsoft ERP (Nav/365/Business Central).
Sound understanding of the order to cash cycle and supply chain management.
Minimum of 5 years' experience in a similar operations management role.
Bachelor's degree in a relevant field.
Demonstrated people management skills and the ability to lead and inspire a team.

Desired Skills and Experience:
International business experience, particularly in the consumer goods industry.
Proficiency in Spanish language.
CIPS qualification (Chartered Institute of Procurement and Supply) is a plus.
Project management qualification is an advantage.

If you are a proactive and results-driven individual with a passion for operational excellence, we invite you to join my client’s team as an Operations Manager. This role offers an attractive compensation package and an opportunity to contribute to the growth and success of our organization.

To apply, please submit your CV to this advert or get in contact with me at jack.mudie@drnewitt.com or give us a call on 0131 226 5060 and ask for Jack.

Note: The location for this role is 3-4 days per week office-based in Woking.

My client are an equal opportunity employer and value diversity in their workforce.