Office Assistant, London

Salary: £23K
Sector: Admin
Location: London
Job type: Permanent

Job Description

Our client is a successful and well-established Food Manufacturer and a market leader. Now is an excellent time to join this progressive company…

ROLE

Purpose

• Assist the Office Manager/Office Administrator with the daily run of the office
• Answer all incoming calls and transfer them to the right department
• Assist with receipt of orders and reply to customers in a timely manner
• Report to the Office Manager

Main responsibilities

*Receive all orders and process them into picking notes for production
*Assisting with the receipt of orders ensuring emails are answered in a timely manner and are passed to the correct departments, if necessary
*Answer incoming calls and be the first point of contact for visitors
*Process orders received on EDI (Electronic Date Interchange)
*Prepare pallet sheets and delivery notes daily for the different customers
*Book transport and delivery slots for our customers
*Assist walk-in customers with orders and process card payments accordingly. Keep a track of all card payments and send it regularly to the accounts department
*Print out all invoices and organize them with the corresponding pallet sheet and delivery note before handing them to despatch
*Set up new customers and products in Sage and EDI
*Deal with customers queries and liaise with management for price agreements
*Prepare packing list and total product weight spreadsheet for export orders and send them to either the customer or the customs clearance agent
*Investigate discrepancies, shortages, and damages of products with the customer and the relevant department within the company (production, technical and commercial), applying the right solution
*Prepare weekly sales reports
*Filing of POD’s (Proof of delivery invoices) documentation and any other required documentation
*Check all picking notes against purchase orders done by other members of the ordering department to ensure there are no discrepancies in the products and quantities
*Assist the accounts department with general enquiries regarding invoices and delivery notes

CANDIDATE

• Previous administration experience is an advantage, but not essential
• Good communication skills and knowledge of English (verbal and written)
• Organised and focused on priorities
• Time management
• Problem-solving
• Attention to detail

MON-FRI, 9am-5pm- *The role is full time in the office

Pension 5% Employee, 3% Employer

If you are interested in this position then please forward a copy of your most up to date CV to andrew@drnewitt.com or contact Andrew Donaldson on 0131 226 5060.

Meet your consultant
Andrew Donaldson
andrew@drnewitt.com

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