Web Application Support Analyst

Salary: £30K
Sector: IT
Location: Midlands
Job type: Permanent

Job Description

A well-established and growing company in Burton upon Trent are currently undergoing a big digital drive and as a result have a requirement for a Web Application Support Analyst to join their Application Support team.

The Web Application Support Analyst is responsible for providing in-depth IT Technical support of web and digital services along with supporting a number of in-house and retail applications.

*** If you come from an IT Support background and have a keen interest in web and application development then this could be the perfect opportunity for you. ***

Key responsibilities:

- Support for mobile, CRM and web applications.
- Supporting the retail and service desks to ensure complex digital issues are identified and resolved in a responsive and efficient manner
- Investigation and resolution of incidents and problems within the applications supported by the Retail Application Team
- Working with third party suppliers that deliver outsourced services, including Zonal, Zone, Celerity, Fourth, Eagle Eye to identify and resolve problems and manage cross supplier issues.

Key skills:

- Strong understanding of web technologies
- In depth knowledge of the use of digital services in the retail sector
- Mobile application support
- SQL server knowledge
- Strong customer service skills

This is an excellent opportunity to join a well-known brand and be part of a growing organisation.

The Web Application Support Analyst can expect a competitive salary and attractive package including generous staff discount.

For more information please get in touch now.
Meet your consultant
Emma Crabtree
emma.crabtree@drnewitt.com

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