Customer Supply Chain Coordinator, South West England

Salary: Negotiable
Sector: Cosmetics/Personal Care
Location: South West England
Job type: Permanent

Job Description

Role – Customer Supply Chain Coordinator

Monday to Friday, with an early finish on a Friday

Package – Salary up to £27,000, 25 days holiday + 8 bank holiday. Private health insurance

I’m currently working with a leading manufacturer with a worldwide presence. They are well-known across their sector and work with well-known brands as well as manufacturing own brand products. Their customers include a number of well-known retailers both in the UK abroad.

As part of their continued growth, they are looking to recruit a Customer Supply Chain Coordinator to be responsible for all forecasting activities associated with customers and products, managing customer relationships, order fulfilment and stock management.
Responsibilities:

• Create, manage & analyse rolling 18mth forecast across multiple skus and customers
• Assemble and analyse all data pertinent to creating the sales forecast (historical sales, market trends, NPD, seasonality and promotions)
• Hold monthly Sales & Operational Planning (S&OP) meeting with Account Managers to analyse, amend and agree volume and value forecast by SKU
• Review & improve baseline forecast accuracy, by analysing customers data, spotting and extrapolating trends, identifying potential issues and proactively resolving them, and by leveraging internal cross-functional knowledge (marketing, sales)
• To deliver and maintain excellent service levels to your customers & internally, using the appropriate KPI measures
• Manage inventory levels to agreed targets and propose stocking strategies (including safety stock levels).
• Evolve and maintain documentation and standard operating procedures for demand planning processes and systems

The role comes with a competitive basic salary, private healthcare, life assurance and 25 days holiday + 8 bank holidays.

If you’ve got great customer service experience and are looking for a new challenge, don’t delay in sending your application!

Keywords: Customer Supply Chain Coordinator, Supply Chain Coordinator, Supply Chain Assistant, Customer Service Specialist, Customer Service Advisor, Demand Planner, Supply Planner, Supply Chain Coordinator, Demand Planner, Senior Demand Planner

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