Customer and Quality Systems Manager/ Technical Account Manager, Cambridgeshire

Job Description

Our client is a successful and well-established Food Manufacturer and a market leader. Now is an excellent time to join this progressive company. It is also important to stress that this business has been very resilient to the COVID climate and the popularity of their products has shown no sign of diminishing. Furthermore the staff retention at the site in question is very high…

PURPOSE AND ROLE

Be the key contact for customers and forming the link between the site and the customer. To represent the Company in a professional manner with external and internal customers to develop and improve existing and new relationships with both customers and auditors. To deliver and communicate information regarding complaints, food safety, technical standards, etc to the Technical and Site teams to ensure that the Technical and Site teams are aware of Technical performance, projects and improvements. To monitor and disseminate complaints data to identify any trends and possible problems to reduce the number of complaints. Ensuring that all customer requirements communicated with the site and projects delivered on a time. To provide Technical advice to the Site team to ensure technical and food safety compliance. To manage and improve Site monitoring and auditing systems in place to demonstrate due diligence, best practice and full compliance with legal specifications. To maintain a safe working environment, which as a minimum meets the standards set in the SHE policy to ensure the safety of all employees and reduce the risk of accidents in the workplace.

CANDIDATE

You will have a proven track record in Quality/Technical within the Food Manufacturing sector. You will have auditing skills. Good knowledge of BRC standards is desirable as is previous customer exposure either with retail or foodservice accounts. You will bring personality to the role as well as a good team player outlook. This is a fantastic opportunity to be part of an already well established and successful Technical team and also to further your career with a market leader.

MON-FRI Office Hours

25 Days Holidays + Stats

If you are interested in this position then please forward a copy of your most up to date CV to andrew@drnewitt.com or contact Andrew Donaldson on 0131 226 5060.