Application Support Analyst, South West England

Salary: Negotiable
Sector: IT & Digital
Location: South West England
Job type: Permanent

Job Description

Junior Application Analyst

ERP - SAP - MM - FI - VBA - Project Support - FMCG

Junior Application Analyst required to join a multi-billion pound company in North West London. You'd be working in their state of the art offices and play an integral part of the IT Applications department, working closely with Finance and Procurement teams.

You'll be working closely with the Senior Analysts, supporting the applications lifecycle management process within the defined application area.

Providing 1st/2nd line Help Desk support, you'll support the manager with the review, escalation and resolution of tickets/issues related to your area of responsibility.

Technical skills and experience required:
- 1st/2nd line support - desirable
- Project support experience
- ERP processes
- SAP - desirable, not essential
- Excel skills
- FMCG/ Retail sector experience
- Strong problem solver
- Capable in extracting and manipulating large data sets

Areas of responsibility

Supply and manage IS project plans according to the identification of local needs and in line with Group Projects and within given budgets.
Act as an escalation point for the IT Technical team for IS related support issues via incident or development monitoring.
Ensure that business reports are executed to enable the business to function efficiently.
Ensure IT & end user documentation are reflective of any changes made to the production system and support is given during handover period.

- The company offer fantastic perks:
- 10% matched pension scheme + an extra 2.5%
- State of the art offices
- Onsite parking
- Subsidized restaurant
- Competitive salary

If this sounds like the role for you, don't miss out and apply now!

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