Technical & Product Compliance Co-ordinator

Location: West Sussex
Salary: Competitive, dependent on experience
Permanent | Monday–Friday, 9:00am–5:00pm

The Opportunity

An exciting opportunity has arisen for a Technical & Product Compliance Coordinator to join an established food manufacturing business based in West Sussex.

Working closely with the Technical Manager, you will play a key role in maintaining high standards of food safety, product quality and technical compliance, ensuring products meet both legislative requirements and customer expectations.

This is a varied role combining technical compliance, specifications, auditing, supplier approval, customer queries and NPD, making it ideal for an experienced Technical professional who enjoys a hands-on role within a busy manufacturing environment.

Key Responsibilities

• Investigate and manage customer complaints and technical queries, including food safety, quality and contamination concerns.
• Maintain and manage customer and supplier specifications, accreditations and technical databases.
• Support supplier approval, including TACCP and VACCP requirements.
• Manage and review raw material and finished product specifications, ensuring information remains accurate and up to date.
• Support BRCGS compliance, maintaining technical procedures, records and documentation.
• Participate in and conduct internal audits, while supporting external customer and certification audits.
• Assist with traceability, mass balance and mock recall exercises.
• Work collaboratively with Production, Engineering and Warehouse teams to maintain food safety and quality standards.
• Support factory trials and product development, acting as the technical representative and documenting results.
• Coordinate pest control activities, including liaison with external providers.
• Manage non-conformances and ensure appropriate corrective actions are implemented.
• Produce and maintain product labelling in line with current legal requirements.
• Generate nutritional information for specifications using appropriate systems.
• Produce regular technical reports and maintain accurate technical records.
• Provide support to the Technical Manager and deputise when required.

NPD & Product Development

You will also have an important role within the NPD process, including:

• Reviewing and signing off product specifications and supporting documentation.
• Ensuring successful handover of new products into production.
• Coordinating and running factory trials for new and existing products.
• Supporting trials involving new ingredients and processes.
• Conducting start- and end-of-life product testing.
• Supporting quality assurance activities for newly developed products.
• Ensuring the NPD process is followed correctly and relevant teams are appropriately trained.
• Supporting competitor product comparisons and customer product requests.

About You

We're looking for someone with previous experience in a technical role within food manufacturing.

You will ideally have:

• A qualification in Food Science, Food Technology or a related discipline.
• At least 3 years' experience in a similar food manufacturing technical role.
• Strong knowledge of BRCGS, HACCP, food safety and GMP.
• Understanding of current UK/EU food safety and labelling legislation.
• Experience with TACCP, VACCP, allergens and supplier approval.
• Experience conducting or supporting internal and external audits.
• Strong specification management experience.
• Excellent attention to detail and organisational skills.
• Good IT skills, including Microsoft Office.
• The ability to communicate effectively across multiple departments and with external stakeholders.
• A proactive, adaptable and solutions-focused approach.